International Customers • Delivery Time • Shipping Costs
Fill out the "Customize/Price" form and you'll see the suggested list price and purchase
price that you can buy the instrument from us for.
"Customize/Price form" example
Fill out the "Customize/Price" form and call or take it to your dealer so they can give you a price.
Click here to see a few of our featured dealers.
How
To Customize Yours
Our USA made guitars and basses offer you a lot of options so you can customize the instrument
to your liking. To find out what options are available for the model you are interested in:
1. Navigate to the model of the guitar or bass you are interested in.
2. Click on the red "Customize/Price" button.
3. Our form will pop up, where you can choose options and enter your information.
4. Simply click on your choices. Your price will update as you choose your options.
5. You do not have to use the "Submit" button to get your price.
**If you would like us to contact you: PLEASE INCLUDE YOUR EMAIL ADDRESS OR
OTHER CONTACT INFORMATION - THEN CLICK ON THE SUBMIT BUTTON.
Our USA made guitars and basses offer you a lot of options so you can customize the instrument
to your liking. To find out what options are available for the model you are interested in:
1. Navigate to the model of the guitar or bass you are interested in.
2. Click on the red "Customize/Price" button.
3. Our form will pop up, where you can choose options and enter your information.
4. Simply click on your choices. Your price will update as you choose your options.
5. You do not have to use the "Submit" button to get your price.
**If you would like us to contact you: PLEASE INCLUDE YOUR EMAIL ADDRESS OR
OTHER CONTACT INFORMATION - THEN CLICK ON THE SUBMIT BUTTON.
1. Call, Email or Submit your order form to us(with your contact info please).
2. We will confirm your order with you.
3. A down payment is required for the order to be processed.
4. Payments can be made in several manners.
A. We can accept checks from U.S. customers
B. We can accept bank wire transfers. Upon request we will forward the information
on how to perform a wire transfer.
C. We can accept VISA and Mastercard via phone
D. We also accept PayPal payments. Paypal offers several payment options from
various credit cards, bank accounts, or simple payment requests can be sent.
Duties, taxes, any import or handling fees are your responsibility to pay. These usually need to
be paid when your shipment arrives. Different shippers may charge different fees for handling or
importing costs. To determine your costs, please contact your government, or local Postal Service,
UPS or FedEx office. Also, please contact us and we can assist you in determining the best
method of shipping.
Shipping costs depend on the package size, the value, and the destination. Some shippers have
limitations on the package size and value the package can be insured for.
Postal Services - This is typically the least expensive with a delivery time of about 6 days.
We offer a special rate to many countries of $80.00 - $100.00 with insurance. Please check
with us to see if your destination qualifies for this rate.
We also offer UPS shipping and Fed Ex with typical delivery of 2-3 days. Cost usually starts
around $225. Please check with us for expedited shipping cost to your destination.
Most countries have a size limitation of 60" in length and a maximum size of 108" of length
plus girth. All of our basses and guitars (except the Blackhawk) fit in a carton that is under 108".
We can also ship instruments safely without a hardshell case. This means the instrument
can be packaged in a smaller carton with less weight. This can make a big difference in
shipping costs to some countries and the amount that can be saved can be more than
the hardshell case is worth.
Our standard Package size for the guitar and bass in the hardshell case is 52" x 21" x 6".
The total length and girth is 106". The guitar package weighs about 23 pounds and the
bass weighs about 26 pounds.
Delivery Time
Though "stock" instruments are available most instruments will be made per the order due to the amount of colors and options available. Unless it is an abnormal order, most delivery times are about 4 weeks.
U.S.
Masters Guitar Works is a product of M-Tec Corp.
2324 Pinehurst
Dr. Unit B Middleton, WI 53562
608-836-5505 Fax:608-836-6530
These products are covered by U.S. Patents Nos. 5,886,272 & 6,051,765